Initial Disclosure Document
Initial Disclosure Document:
The Financial Conduct Authority is the independent regulator of financial services. We are required by them to provide all customers with what is called an “”initial Disclosure Document’.
This document provides you the following information:
- Who we are.
- The products we offer.
- The services we provide.
- What we charge for our services.
- Who regulates us.
- What to do if you have a complaint
What services do we provide:
We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements as well as general information relating to finance products.
To assess your requirements, we may need information about your personal circumstances and objectives that are relevant in order to identify your needs. It is important that you provide us with the correct and relevant information.
Please note that we purchase most of our cars with Stock funding, they may have finance markers but these will be cleared within 7 days. This is normal industry practice, we only sell cars we have full title.
Whose products do we use?
As an FCA regulated dealership, we can introduce you to a range of lenders who may be able to provide funding for your vehicle. We work with a range of lenders to secure you the best deal. We also offer other products/services you may require including extended warranty, shine protection and breakdown cover. All products we offer are optional.
Do we charge for our services?
We do not charge fees for our Consumer Credit services.
We will receive commission from finance providers If you decide to enter an agreement with the finance provider. The commission or other benefits we receive may vary depending on the finance provider, the product, or the amount you borrow.
We have taken steps to ensure that before we advise, and whilst we make a recommendation, it is commensurate with your needs and financial situation. We will provide you with all the information you need on the costs of the finance, and any other charges, in a timely and understandable format to ensure you make an informed decision on your purchase.
Who regulates us?
JP Motor Trade Ltd is authorised and regulated by the Financial Conduct Authority. Our company reference number is 653388.
This information can be verified on the Financial Conduct Authority register by visiting their website: https://register.fca.org.uk/s/ or by contacting them on 033 500 8082.
Please note that JP Motor Trade Ltd is a credit broker not a lender.
Other services we offer may not be regulated by the Financial Conduct Authority, however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.
If you have a complaint:
Please view our complaints procedure policy.
You can also submit a complaint to The Financial Ombudsman Service using the details below.
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Website: www.financial-ombudsman.org.uk
Email: complaint.info@financial-ombudsman.org.uk